Our cancellation policy is as follow: The deposit is non refundable If deposit has been paid then full payment of the trip is required 30 days before departure. 50% refund excluding deposit can be claimed if refund is requested 35-60 days before departure unless you can find a replacement for the trip. If a replacement can be found then there are no fees that need to be paid a simple name swap can be done without any funds being forfeited so long as replacement is confirmed before the 35th day before departure. Please note that once visas have been issued, no refunds can be issued in any circumstances in the event you cancel your arrangements.

Private medical care may be obtained in case you fall ill whilst in Saudi Arabia for the purposes of Umrah. There are plenty of pharmacies located around the holy cities for minor health issues. Private medical clinics are also available close to the Haram in both Madinah and Makkah. To protect you from something more serious, you must arrange some type of insurance cover for such eventualities. This cover may cover the cost of cancellation by the yourself or the cost of assistance, including emergency repatriation, in the event of illness which you may, if you wish, take out in respect of the risk of those costs being incurred.

Our preferred payment method is bank transfer. Upon request and booking we will be providing our bank details for the transfer. Please note that a non-refundable deposit is required to secure your spot on the trip.

We carefully select accommodation options that are clean, comfortable, and safe. We always aim to provide a high standard of accommodation while keeping costs reasonable. Both hotels in Makkah and Madinah are 5* and within a very short walking distance away from the haram.

The trip cost includes flights, Visa, all transportation, accommodations, breakfast+ Diner meals and activities listed in the itinerary. Any additional expenses are not included. We can also provide ground packages option which provide the same but excluding flights.

You can book a trip by contacting our friendly team via email, WhatsApp or by sending a quote request on our website.